Why Customers Should Be Your Brand Hero And How

Came across this presentation today on Slideshare. Essentially, it’s about Brand Democracy where the heart of it is letting your customers become the story behind your brand. Check it out.

[slideshare id=41029717&doc=branddemocracyhowtotellstoriesinthesocialera-141102190829-conversion-gate02]

What do you think? Do you agree? Are you already practicing this and how? Show us what you’ve done.

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